How do you make hiring decisions when feedback is inconsistent?

Lavalier
April 8, 2026

When feedback is inconsistent, the first step is figuring out what kind of inconsistency you're dealing with—because the response is different depending on whether the problem is depth, focus, or quality. Feedback that varies in how much detail it contains is a different problem than feedback that mixes competency-based observations with personality impressions, which is different again from feedback where conclusions aren't backed by anything the candidate specifically said.

First, figure out what kind of inconsistency you're dealing with

Not all inconsistent feedback points to the same problem, and the response depends on what's actually going on.

Inconsistent depth or format. One interviewer wrote detailed observations tied to specific candidate responses; another submitted a few vague sentences. Go back to the thin submission and prod for more before the debrief.

Inconsistent focus. Some feedback is competency-based and tied to what the candidate actually said; other feedback is about personality, energy, or overall impression. These aren't comparable—and trying to weigh them against each other in a debrief is where instinctive decisions tend to take over. Before the debrief, flag which feedback is evidence-based and which isn't, and try to get interviewers to fill in missing pieces. If you don’t get it, note it in the debrief.

Inconsistent quality. Some feedback includes specific examples that justify a conclusion; other feedback states a conclusion without anything behind it. "Strong communicator" and "When I pushed back on her approach to the rollout, she reframed her argument clearly and acknowledged the tradeoff without getting defensive" are not the same thing. Where feedback is vague, push back before or in the debrief—nudge the interviewer for what specifically led them to that conclusion.

In the debrief

If you’re going into the debrief with inconsistencies, name it. Trying to paper over gaps or treat thin feedback as equivalent to detailed feedback tends to produce a worse decision, not a faster one.

Push the conversation toward specifics: what did each interviewer actually hear from the candidate, and is their conclusion tied to something specific the candidate said? Impressions and conclusions are hard to reconcile; specific candidate responses are easier to weigh. If recordings or transcripts are available, use them—they're often the fastest way to cut through feedback that's heavy on opinion and light on evidence.

Research from Textio analyzing over 10,000 interview assessments found that interviewers write 39% more feedback for candidates they're rejecting than candidates they're recommending for hire. That imbalance is worth keeping in mind in the debrief: the most detailed feedback in the room isn't necessarily the most accurate representation of the candidate.

Making the call

Sometimes you have to make a decision with imperfect information. When you do, be explicit about what you know and what you don't—which competencies were well-assessed, where the evidence is thin, and what that means for the hire. A decision made with acknowledged gaps is more defensible than one that treats incomplete feedback as complete.

The goal isn't to wait for perfect feedback before deciding. It's to be honest about what the process actually produced.

Lavalier reduces the conditions that generate inconsistent feedback in the first place: Role Setup and Plan Builder align interviewers on competencies and questions before interviews start, Live Guidance keeps conversations on track and captures evidence in real time, and Candidate Compare maps feedback across candidates against the same criteria—so inconsistency has less room to enter.

Screenshot of the Lavalier Live Guidance interface during an active interview with candidate Rachel Fukaya for a Product Manager role, with 44 minutes remaining. The left panel shows a prepared question list with two questions marked as completed (struck through) and two remaining, plus a suggested follow-up question generated by Lavalier: "Can you share a specific example of a decision you made with incomplete information, and what principles guided that decision?" The right panel shows the interviewer's real-time notes, including AI-generated prompt tags (thumbs up, thumbs down, and bookmark) linked to specific moments in the conversation, alongside the interviewer's own typed observations about the candidate's responses.
Screenshot of the Lavalier Candidate Compare interface for a Product Manager role, showing a side-by-side comparison of three candidates: Max Winderbaum, Olivia Gunton, and Rachel Fukaya. The right panel displays a chat-based interface where the interviewer has asked "Which candidate appears most senior in judgment and decision-making?" Lavalier responds with a structured comparison of all three candidates, with key phrases from interview transcripts highlighted as evidence. A follow-up question—"What about experience with early-stage growth?"—is visible in the input field, showing the plain-language query interface that allows hiring teams to ask questions across all candidates simultaneously.

Try the whole system—run a full interview cycle free →

Lavalier
April 8, 2026